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Registration T&Cs & FAQs

  • Conditions of entry
    This is a strictly trade-only event. Genuine industry professionals will only be allowed admittance to the expo. We recommend you bring along a business card or company documentation with your personal identification.

    All visitors to the show are to register online or at event.

    ID name badges are distributed upon entry at the event - which must be visible on-site at all times.

    Entry to the exhibition is FREE. Once registered you are allowed to enter the show as many times as you like over the days of the show.

    Smoking is not permitted within the Exhibition Centre.

    Canvassing for orders by any unauthorised person(s) is strictly prohibited and in any such case, the right of immediate expulsion will be exercised. The distribution or display of other placards, promotional flyers, circulars, or other articles, except by exhibitors on their own stands, is strictly prohibited.

    XPO Exhibitions does not tolerate harassing or disrespectful behaviour, messages, images, or interactions by any participant, in any form, at any aspect of the program including business and social activities, regardless of location.

    We do not tolerate any behaviour that is degrading to any gender, race, sexual orientation or disability, or any behaviour that would violate the company's Anti-Harassment and Anti-Discrimination Policy, Equal Employment Opportunity Policy, or Standards of Business Conduct.

    We encourage everyone to assist in creating a welcoming and safe environment. Please report any concerns, harassing behaviour, or suspicious or disruptive activity to event management.

    XPO Exhibitions reserves the right to eject individuals from the event for misbehaviour and/or non-compliance with these Terms.
  • Confirmation email and change of details
    After you have submitted your registration, a username and password will be generated for you. You can login at any time up until the day before the show and make changes/corrections to your details. You will also be able to use this login to save time when registering for future XPO events. You will have the opportunity to change the auto-generated username and password to something you are likely to remember.

    If you have lost your confirmation email barcode, no worries, simply visit the registration desk and confirm your name and we will print your name badge for you.
  • Registering other staff
    You need to complete one form per person attending the show. After you have completed the first registration, you will find a link taking you back to the form with company details already completed, ready to enter the next staff name, contact details, and role information.

    If you haven’t received a confirmation email for the colleagues you registered on the registration form, please remember that a confirmation email is sent to the email address you entered next to their name. Have them check their email, including “Junk” and “SPAM” to make sure it wasn’t missed.

    If it did not go through, please email us on with their first name, last name, and email address, and we will check their details.
  • Privacy policy
    By registering to attend the event and/or using the event network, your personal information may be collected and used by XPO Exhibitions (which includes disclosure to third parties) for the purposes of processing your registration, allowing you to access to the Event network and for publicity purposes specific to the event. You consent to the use of your personal information as described. You may access and/or change your data by following the procedures set out in the event’s privacy policy at
  • Event schedule
    XPO Exhibitions reserves the right to change any event schedules without notification due to unforeseen circumstances.
  • Event cancellation policy
    To the extent permitted by applicable law, XPO Exhibitions reserves the right to cancel, postpone or change any event activity. XPO Exhibitions does not accept any liability for any accommodation, travel or associated bookings or costs made or incurred by any event attendee.
  • Right to cancel ticket and refuse entry
    XPO Exhibitions reserves the right, in its sole discretion, to cancel any registration/badge. XPO Exhibitions also reserves the right, in its sole discretion, to reasonably refuse entry to any person.
  • Photography and filming
    All photography and video is prohibited. To protect the intellectual and product property rights of exhibitors, no video or still photography (including mobile phones) is permitted. These rules are strictly enforced and individuals caught taking unsolicited photography will be removed from the show. Permission to photograph products or stands within the show can only be granted with prior approval from the show organiser.

    During the Event, you may be photographed or filmed and the images or footage may be used for internal and external promotional purposes. By registering and attending you automatically consent to XPO Exhibitions using photography and video in which you may appear for future marketing.
  • Accompanied minors
    This is a trade-only event. As such, children under the ages of 14 years are not allowed to enter the show.

    Note: Babies are an exception if they are carried in a baby sling/carrier/backpack. Prams and strollers are prohibited. It is highly recommended that anyone attending the exhibition organise off-site care for children before they attend the show.
  • International visitors
    If you are from overseas and planning to visit the exhibition you may need to apply for a business visa. The passport which you hold will determine whether you can apply online, or if you need to lodge a paper-based application. Applications need to be made well in advance at the New Zealand Embassy in your country or in some cases can be made online.

    Please note that the Organisers DO NOT provide visa invitation letters to international visitors.
  • Liability
    Except for any liability that cannot be excluded, XPO Exhibitions excludes all liability (including negligence), for any personal injury or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of your participation at the event or any associated activities.
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